In a recent IFSEC Global survey, published in partnership with HID Global, the security industry was asked to say how disruptive upgrading their access control systems would be.
The Access Control Report 2016: Legacy Infrastructure and Motivations for Upgrading explains how opinions were mixed as to whether upgrading their access-control solution would be disruptive to daily business or not, with a majority anticipating that it would be ‘somewhat disruptive’, 31% saying there‘very little disruption’ (31%) and just 16% opting for ‘very disruptive’.
Numerous respondents saying they had found upgrading “somewhat disruptive to business activities” also indicated that it was worth the short-term inconvenience as it boosted “efficiency”. Courtesy of a poll of hundreds of security managers, heads of security, facility managers and other end users, IFSEC also explored the influence of internal corporate politics and organisational changes on investment decisions, how disruptive access-control installations are perceived to be and the rise of mobile, remote access and the BYOD (Bring Your Own Device) trend. Human error rather than the system itself tended to account for much disruption.
“Employees push back when the system does not work,” they wrote. “Most perceived system failures are due to system operators and database integration and not the system itself. Other failures involve third-party hardware (lock-sets, door hardware) rather than the access control system.”
HID Global had this advice: “Access control upgrades can be managed with minimal disruption if a phased approach is considered and installation times are scheduled when a site is used less. For example, an evening installation within an office environment minimises disruption. In addition, multi-technology readers and cards can make the upgrade path easy and non-disruptive for a business. On-site administrator training is required to operate the new head-end software (in case this part of the system is upgraded). Typically, employees do not require training as how a card reader is operated has not changed for many years, so remains very similar even after an upgrade.”
At Donseed, we work closely with each and every client to roll out a new access control or time and attendance system strategically and efficiently. We can share case studies with you highlighting how other clients have introduced our systems effectively and are happy to talk through any concerns or questions you might have if thinking about upgrading.